You can drop off payments 24/7 at the drop box located outside Manatee County Utilities, 3647 Cortez Road West, Bradenton, FL 34210.

You can also make payments at the Manatee County Tax Collector's Office, 819 301 Boulevard West, Bradenton, FL 34205, during lobby hours (Monday through Friday, 9:00 a.m. to 5:00 p.m.).

Amscot and Walmart also accept payments with a convenience fee, with payment processing times varying based on the time of day. For Amscot and Walmart locations near you, visit their respective websites.

The account may be reviewed for a one-time fee waiver during the life of the account. 

Billing and Accounts

You can access your account online through Customer Self-Service (CSS), and view/print statements. UMAX CSS Login

You can also request a duplicate bill through Manatee County Utilities Customer Service by emailing CSS@mymanatee.org or calling (941) 792-8811.

Manatee County Utilities Customer Service may be able to assist you with a possible payment arrangement. You can request a payment plan through your online account at Utilities Customer Self-Service Portal.

We also provide the following list of local organizations that may be able to offer assistance.

United Way - (941) 308-4357, or dial 211 from any touchtone phone
Salvation Army - (941) 748-5110
Manatee County Opportunity Council - (941) 827-0188
Catholic Charities - (941) 379-7997

By utilizing Customer Self-Service (CSS) online, you can see your statement, make payments and more. UMAX CSS Login

No, at this time Manatee County Utilities does not offer a seasonal rate. However, if there is no usage on your account it would only be charged the base rates.

MCUD P.O. Box 25350 Bradenton, FL 34206-5350

Due to high call volumes, the Utilities Customer Service Call Center is experiencing long wait times. For quicker service, please email us at css@mymanatee.org, including your account number and/or service address in your message. You will receive faster assistance through email compared to calling.

All automatic payments were retired effective 2/14/2024. You will need to establish a new automatic payment schedule by registering for a new Customer Self-Service (CSS) account. 

Payments made on the automated phone service and county website are done with a batch process and not drawn from the account immediately. Although you may have received a confirmation number, reasons your payment may not go through include:

• Your bank rejected the payment
• Input error
• Returned Item 
• Other unexpected issues

Payments made through the automated phone service or county website are processed in batches and are not immediately deducted from your account. Even if you receive a confirmation number, your payment may not go through due to issues such as bank rejection, input errors, returned items, or other unexpected problems.

Manatee County has two charges for water and two charges for wastewater.  Each has a base rate and a usage rate. The base rate is a flat amount charged monthly. This amount covers the cost of maintenance and operation of the system. The amount is charged even if there is no usage. Manatee County Utilities bills water usage in steps or stages, as shown in the Manatee County Utilities Water Rates. This amount will fluctuate based on the amount of water actually used.

In accordance with Manatee County Ordinances and Resolutions, Manatee County Utilities charges security deposits on accounts.

Manatee County Utilities charges base rates to any property occupied or unoccupied that is connected to the county infrastructure (water and/or sewer lines) as well as a mandatory solid waste charge for residential accounts.

Rates for Water and Sewer

Manatee County Utilities bills are made up of base rates and usage charges. If you feel your usage is too high, please read about leak testing or explore our Water Conservation options.

How to Leak Test A Water Meter

No. Late fees are being waived during the transitionary period to our new billing system, UMAX.