Generally, EMS will transport you to the closest appropriate emergency room able to handle your medical condition. Patients may be transported to a slightly more distant hospital, but this is on a case-by-case basis as warranted by an individual's medical condition and the hospital's availability to receive patients.

By Florida State Statute, EMS can only honor a DO NOT RESUSCITATE ORDER (DNRO). If a valid DNRO order is presented to the ambulance crew, resuscitative efforts can be stopped immediately. Advanced Directives cannot be accepted by our ambulance crew. If advanced directives are presented, the ambulance crew must initiate care and call the closest hospital to obtain an order from a physician to terminate efforts. If you or a loved one is experiencing a terminal or end-stage condition and do not wish to have resuscitative measures taken, consult with your physician to obtain a DNRO.

All requests require an original signature, a clear photo ID of the requestor, and a $5 pre-payment for each record of transport requested. Patient Request for Medical Records Patient Authorization to Release Medical Records to 3rd Party

Pay online https://ipn4.paymentus.com/cp/mace Pay by phone (833) 735-2238 Pay by mail Manatee County EMS PO Box 589 Bradenton, FL 34206-0589 Please contact Digitech for payment arrangements or register for an account and schedule payment arrangements online CLICK HERE.

For most cases, yes. However, it depends on the type of coverage your insurance plan has at the time of transport and whether the transport is considered medically necessary by your insurance plan.

Under the medicare program, medically necessary ambulance transport is where the patient's condition is acute and transport by other means will endanger the patient's life, limb or organs whether the transport by other means is available or not. If medicare denied your claim because the transport did not fit their medically necessary definition, you have the right to appeal Medicare's decision. You can simply gather all the pertinent information, such as the ambulance transport record, emergency room notes, etc. and mail them to Medicare's contractor. For assistance in obtaining your ambulance transport record, please download from above, completing it accordingly, provide the appropriate documentation, and mail it to the address on the form.

TRANSPORT SERVICES Item Charge Basic Life Support Non-Emergency Transport $400 Basic Life Support Emergency Transport $500 Advanced Life Support Non-Emergency Transport $500 Advanced Life Support Emergency Transport, Level 1 $600 Advanced Life Support Emergency Transport, Level 2 $700 Interfacility Transport (one-way) $200 Specialty Care $800 Patient Deceased - treated but not transported (if transported, level of service rendered is charged) $407 MILEAGE RATES Item Charge Mileage, charge per loaded mile $10 SERVICES WITHOUT TRANSPORT Item Charge Advanced Life Support Level 1 services rendered without transport are billed at the Advanced Life Support non-emergency rate $500 Advanced Life Support Level 2 services rendered without transport are billed at the Advanced Life Support Level 1 amount $600 Emergency Helicopter Response Preparation in addition to chargers for Advanced Life Support services $300 MULTIPLE TRANSPORTS For two patients transported simultaneously, the charge will be equal to 75% of the charge for the level of care given, plus 50% of the mileage charge For three or more patients transported simultaneously, the charge will be equal to 60% of the charge for the level of care given, the applicable mileage charge divided by the number of patients on board SPECIAL EVENTS AND MISCELLANEOUS RATES Item Charge Stand-by Time for ambulance and crew, per hour (minimum charge will be for three hours and charges will be rounded up to the next hour) $160 Stand-by Time for ambulance and crew, per person per hour (minimum charge will be for three hours and charges will be rounded up to the next hour) $60 Wait Time for ambulance and crew, per half hour (minimum charge will be for three hours and charges will be rounded up to the next half hour) $50 Medical Record Release $5

Assistance is based on a sliding fee scale for Manatee County residents with incomes less than 200% of the Federal Poverty Level. For questions and an appointment, please call (941) 749-3030.

EMS receives a small portion of property taxes collected each year. The County charges user fees to citizens and visitors to help make up the difference.

Emergency medical services are billed to the person who received the care regardless of who called 911. Our fees are consistent with the surrounding county's pre-hospital providers. These fees are routinely evaluated and updated as needed. View our current fee schedule. For any questions, call Digitech at (833) 855-4090 or our billing section at (941) 744-3981.