Submit a 311 Request

CALL 911 FOR ALL LIFE-THREATENING EMERGENCIES

CTA: Report an issue online or call 3-1-1

The Environmental Protection Division will investigate anonymous complaints on issues within our area of responsibility. Complaints are investigated in the order of apparent severity.

The Environmental Protection Division investigates citizen complaints on a wide variety of environmental issues. These include, but are not limited to:

• surface water quality
• construction site erosion and sedimentation control
• use of the Municipal Stormwater System
• fish kills
• algae blooms
• handling and storage of hazardous and non-hazardous waste.

We have many responsibilities under the Manatee County Land Development Code, several programs delegated to us by the state and are responsible for implementing several County ordinances.

Report a Complaint

Manatee 311 serves as the one-stop contact point for all County complaint investigations. Report an issue online or call 3-1-1 or (941) 742-5800 (if calling from outside Manatee County).

We'll need the following information:

• Description of your concern
• Date and time that you observed the problem
• Where it occurred (street address near the problem location, if possible)
• Your name and contact information if you want us to call you back with the findings of our investigation

The Process

Complaint investigations are interleaved with other field investigations. We cannot offer immediate response in all circumstances.

The length of time to resolve an issue depends upon the complexity of the issue and whether we have to get other Departments or Agencies involved. Any official notifications of non-compliance must be made by registered mail, which adds several days to the process.

In most situations where we can quickly identify and meet with the responsible party we can resolve the issue quickly.