Utilities



If you notice anything unexpected in your bill:

• Please verify usage dates and ensure monthly payments are accounted for.

• If your bill covers one month, please review the high consumption troubleshooting checklist.

• If concerns persist, please contact the Billing team at ucsbilling@mymanatee.org. (due to high inquiry volumes, please allow 7 working days for a response)

• If there were “missed bills” for multiple months, staff will help develop a payment schedule that fits your circumstances.


Thank you for your patience and understanding as we strive to enhance our billing practices and procedures to better serve you.

New online Customer Self-Service (CSS) FAQs

SOlid Waste faqs

Announcements

 

New water/wastewater rates effective June 1, 2024

New water and wastewater rates go into effect on all bills rendered on or after June 1, 2024. Visit our rates page for further details.

LOBBY CLOSED TO PUBLIC

The Utilities Lobby is closed to the public. A walk-up Drop Box is located on the north side of the Administration building. Payments may also be made by any of the methods on the BILL PAYMENT OPTIONS page. All other business may be conducted over the phone, including opening new service. Call (941) 792-8811.

WASTE WIZARD

Not sure how to properly dispose of something? Unincorporated Manatee County has launched a new solid waste & recycling material look-up tool “Waste Wizard”. You can also sign up to receive, Household Hazardous & Electronic Scrap collection reminders through methods of email, phone call or text message. For more information please visit www.mymanatee.org/wastewizard