Customer Service FAQs

Image Customer Service FAQs

What services does the Manatee County Utilities Department Provide?

The Department provides Potable Water (Drinking), Wastewater (Sewer), Reclaimed Water (Processed wastewater suitable for irrigation), and Garbage services to residences and businesses in the unincorporated portion of Manatee County.

-------------------------------------------------------------------------------------------------------------------

How do I reach Customer Service?

Manatee County Utilities can be reached by phone at 941-792-8811, option 1.
Manatee County Utilities can be reached by email at utilitiescustomerservice@mymanatee.org.
Manatee County Utilities lobby is located at 4410 66th Street West, Bradenton, Florida

-------------------------------------------------------------------------------------------------------------------

What address do I send my payment to?

MCUCS
P.O. Box 25350
Bradenton, FL 34206-5350

-------------------------------------------------------------------------------------------------------------------

Where is the office located? What are the hours of operation?

Manatee County Utilities Customer Service
4410 66th Street West
Bradenton, Florida 34210
Lobby Hours are M-F 8:30 a.m.- 4:30 p.m.
Phone Hours are M-F 8:00 a.m.- 5:00 p.m.

-------------------------------------------------------------------------------------------------------------------

Do you have a drop box for my payment?

Manatee County Utilities Customer Service
4410 66th Street West
Bradenton, Florida 34210
Lobby Hours are M-F 8:30 a.m.- 4:30 p.m.
Phone Hours are M-F 8:00 a.m.- 5:00 p.m.
The drop box is located outside the building and can be used 24/7.

 

County Administration Building
1112 Manatee Avenue West, 2nd Floor
Bradenton, Florida 34206
Lobby Hours are M-F 8:00 a.m.- 4:00 p.m.

 

Manatee County Tax Collector's Office
River North Business Center
1341 10th Street East (US 301)
Palmetto, Florida 34221
Lobby Hours are M-F 9:00 a.m.- 5:00 p.m.
Payment Drop Box Only

 

Manatee County Tax Collector's Office
819  301 Boulevard West
Bradenton, Florida 34205
Lobby Hours are M-F 9:00 a.m.- 5:00 p.m.
Payment Drop Box Only

 

Manatee County Tax Collector's Office
6007 111th Street East (off of State Road 70)
Bradenton, Florida 34202
Lobby Hours are M-F 9:00  a.m.- 5:00 p.m.
Payment Drop Box Only

 

Amscot now accepts Manatee County Utility payments.  Payments made prior to 2pm on business days will post the same business day.  Payments made after 2pm will post the next business day.  There will be a $1.00 convenience fee using this service.  Amscot only accepts cash payments.

 

For a search of Amscot locations nearest you, visit the Amscot website.

-------------------------------------------------------------------------------------------------------------------

Where is the landfill located? What are the landfill hours of operation?

3333 Lena Road (off of State Road 64)
Bradenton, Florida 34211-9458
Monday - Saturday 8:00 a.m. - 5:00 p.m.

-------------------------------------------------------------------------------------------------------------------