Manatee County Government
Complaints
At Manatee County Area Transit (MCAT), we strive for excellent customer service. We value our customer's experiences and concerns. Manatee County Area Transit (MCAT) recognizes its responsibility to the community which it serves and is committed to a policy of nondiscrimination in our mission to provide safe, efficient, and convenient transit transportation. No person shall be excluded from or otherwise discriminated against on the basis of race, color, or national origin from Manatee County Area Transit (MCAT) buses and services.
Should you wish to contact us concerning difficulties or questions about our Transit Service, please contact the Citizen's Action Center, or the CAC at (941) 742-HELP (4357) help line, 24 hours a day, seven days a week or click the link below to be taken to their website. All complaints for MCAT can remain anonymous.
